Shipping & Returns

We hope you love what you’ve ordered, but if there’s an issue or you’re not 100% satisfied - Return your item(s) to the nearest Tri-Image Store (please verify that item is returnable to store), or return by mail below:

 

If you have an order number, you can easily use our self-serve return portal

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Fill out the fields on the return form that was provided with your order. Pack your return securely, in the original package if possible, and include your completed return form. Do not tear off the bottom of the invoice. We need the entire form to identify the order. Fill out the fields on the return form that was provided with your order. Use the pre-authorized return shipping label provided and drop off to any UPS store. Hot Topic is not responsible for lost or damaged packages. You will not be reimbursed for original or return postage. You will not receive a refund for your return until we receive your returned item. Once your return has been received please allow 1-2 weeks for processing and 3-7 business days to receive your credit.